Incident field in the activity log of Service Portal

salu
Mega Guru

Hello All,

This really urgent requirement for us.

We need to add the fields from the incident record   in the activity log.

In CMS it was coming like below

find_real_file.png

But in the Service portal,

find_real_file.png

I can only see the comments.

How this fields can be added..

Can some please help me this issue..

Its really bit urgent

Thanks

Saranya

16 REPLIES 16

manibaig
Mega Guru

How do you add email activity on portal form?

BK9
Tera Contributor

Hi,

 

Did you ever figure this out?? I would like to also add additional fields to the activity tab in SP. Any help would be great.