Hi @bommalarajk ,
If you want to get the latest work notes or comments and put that in a custom field of the same record, then create a 'Before' business rule and fetch the latest work notes to set in that field, shown below.
current.u_field_name1 = current.comment.getJournalEntry(1);
current.u_field_name_2 = current.work_notes.getJournalEntry(1);
If this address your question, please don't forget to mark this response correct by clicking on Accept as Solution and/or Kudos.
You may mark this helpful as well if it helps you.
Thanks,
Animesh Das
