Incident Module

[RullaD]

Hello,

I have a question i need to have Assigned to and Assignment groups are hidden on creation. and after creation  Assigned to and Assignment groups are visible again and are mandatory.

So how can i Do the UI policy in the creation , what conditions exactly should i put ? because when i put any condition it appears also in the Open(New) not only create New. Also what conditions shall i put in after creation to define Open(New) , in progress , resolved and so on. i need only the conditions for UI on creating an incident , and conditions after creating an incident for anything to appear , disappear , mandatory.. 

[Community Alums · Accepted solution]

Hi @RullaD ,

This UI Policy will work during creation of Incident. After creation, Assignment Group and Assigned to will be visible and will appear as mandatory.

Please mark as Accepted Solution if this solves your query .