Incident Number Hyperlink when exporting Records
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05-05-2017 03:31 AM
Hello Experts,
Is to possible to automatically give hyperlink to incident number when the records are exported to excel.?
Thanks in advance.
Neeraj Sharma
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05-05-2017 03:35 AM
Hi Neeraj,
Below links will be helpful
Is it possible to create a link in Report Module so that one can run a customised report maually ...
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-05-2017 03:42 AM
Please refer Re: Is there a way to add record reference link in exported excel report?
It has several workarounds discussed on how to add a URL on report
Thanks
Please Hit like, Helpful or Correct depending on the impact of the response

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05-05-2017 04:13 AM
Good question and I love the answers provided.
What the question/requirement indicates to me (and I could be wrong) is that someone needs to stop hanging on to legacy processes of having a report exported and mailed to them. By the time they read it, it's out of date. Encourage them to view reports within the system to have accurate, up to the minute information displayed in a variety of ways. A home page or dashboard are always a good way to drive engagement in the system.
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05-05-2017 06:36 AM
Hi Chuck Tomasi
Thanks for the reply,
I agree, viewing report in the system is amazing, plus we have with lot of functionalities there. but there are some case in which excel is required and demanded So, if we will be able to achieve this it can be the cheery on the cake.
Thanks and Regards
Neeraj Sharma