Incident priority not working

[ArshdeepKaS]

Hi Incident Priority is not working for me.

[Ankur Bawiskar]

@ArshdeepKaS 

what do you mean by not working?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[swapnali ombale]

Hi 

For custom data lookup and troubleshooting please refer below link

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/service-catalog-man...

If my responce helped please mark it correct

[Amit Verma]

Hi @ArshdeepKaS 

I can see Dictionary Overrides being created on  rm_story and rm_scrum_task tables. Are these tables extended from task table?

Please explain your requirement and the issue in detail so that we could assist you further.

Thanks & Regards

Amit Verma

[phgdet]

Hi ArshdeepKaS,

If your problem is not able to modify the field, check the read-only UI Policies