Incident Priority Raised Notification

[jamesbet23]

Anyone here knows how to trigger this notification? is there an OOTB that triggers this notification? Based on what I read here I think there's none and have to create one.

[Tanushree Maiti · Accepted solution]

On customization, 

you can refer this

Solved: Send Email Notification when Incident Priority is ... - ServiceNow Community

Solved: How do I get an "Incident Priority Raised" notific... - ServiceNow Community

[miftikhar20 · Accepted solution]

Hi @jamesbet23 ,

Please refer to these community posts, they provided the solution for triggering the notification when incident priority raised:
Solved: When Incident priority been raised Send Notificati… - ServiceNow Community
Solved: How do I get an "Incident Priority Raised" notific… - ServiceNow Community

If my response helped, please mark it as the accepted solution so others can benefit as well.