Incident Record - Activities not showing

Community Alums
Not applicable

‎08-09-2016 03:25 PM

One particular Incident record has this problem, not showing the Activities. Instead says "Record activity will appear here".

find_real_file.png

Also, when I click on the filter icon, it shows only "configure available fields" and not the checkboxes(fields).

find_real_file.png

What could be the reason? how to fix this?

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12 REPLIES 12

Harsh Vardhan
Giga Patron

‎08-09-2016 08:55 PM

Hi Rajinis,



Please refer the link below.



Activity Stream fields not matching Activity Section fields




if it does not help please raise Hi ticket.



Regards,


Harshvardhan


0 Helpfuls

Community Alums
Not applicable

‎08-10-2016 10:13 AM

Thanks, the issue is just with one form, not all incident forms. I will submit a HI ticket.


0 Helpfuls

vivekkesarvani
Tera Contributor
In response to Community Alums

‎09-20-2016 08:07 PM

Hi Rajinis,



Did you get any solution or know the root cause ?



Regards,


Vivek


0 Helpfuls

Community Alums
Not applicable

‎09-22-2016 06:55 AM

Not yet got the solution.