Incident Record - Activities not showing

Community Alums
Not applicable

One particular Incident record has this problem, not showing the Activities. Instead says "Record activity will appear here".

find_real_file.png

Also, when I click on the filter icon, it shows only "configure available fields" and not the checkboxes(fields).

find_real_file.png

What could be the reason? how to fix this?

12 REPLIES 12

Did you get a solution for this or hear back from SN?   I am seeing the same issue with a record from a custom table


Community Alums
Not applicable

No solution yet.


You will receive a reply from SN now?


Community Alums
Not applicable

not yet


denisdoucet
Tera Guru

I have a few incidents with this problem.
Any responses to your HI ticket?