Incident report to filter based on caller region

rdevi · ‎09-19-2023

Hi,

I need the incident report to be filtered based on the caller region (EMEA; APAC and USA). Is there a feasibility?

Edward Rosario · ‎09-19-2023

You might have to create a drilldown
https://docs.servicenow.com/bundle/rome-now-intelligence/page/use/reporting/task/t_DefineAReportDril...

Dr Atul G- LNG · ‎09-20-2023

Hi @rdevi

Yes it is possible with .walk on user table.

https://youtu.be/BCUJZd_KilA

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