Incident table fields not visible. Example: u_summary_notes, u_impact_extent

Jaspreet Kaur B
Kilo Contributor

I am new to ServiceNow. I am looking into Incident table API but not able to see/find some fields like u_summary_notes, u_impact_extent, u_impact_type.

 

Am I missing any role/permission setting for my developer account?

3 REPLIES 3

James Chun
Kilo Patron

Hey @Jaspreet Kaur B ,

 

When you say 'looking into Incident table API', are you talking about ServiceNow Table Rest API documentation?

If so, the fields that you mentioned (i.e. u_summary_notes, u_impact_extent, u_impact_type) are all custom fields and won't be in the official documentation. But that doesn't mean that you can't use them in your API.

Note that any fields that are prefixed with 'u_' are custom fields.

 

Thanks

Sumanth16
Kilo Patron

Hi @Jaspreet Kaur B ,


 u_summary_notes, u_impact_extent, u_impact_type fields are custom tables. Custom fields won't refer in ServiceNow product documentation.

Note: Tables (or) Fields started with "u_" are custom tables in ServiceNow.

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.

 



Thanks & Regards,
Sumanth Meda

Abhijit
Tera Expert

I don't think any restrictions is there for publishing fields(I might be wrong as well), I have cross checked in my instance custom fields are visible

 

Abhijit_0-1707781804904.png

you can check fields in rest api explorer, for table api -- incident

make sure these fields are present on incident table