incident task table showing empty rows.

[abhiramvarm]

when i create a new incident task record by filling each fields, then after creation, all i see is a record with all empty values,but when i open the record, i can see the values i filled.

[Shiny-Syslabo]

Please check the following:

1. System Logs > Errors

2. Personalize List settings to ensure you are viewing the correct fields.

If these do not resolve the issue, it might be a platform-level bug. I recommend reaching out to Now Support for further investigation.

[yashkamde]

Hello @abhiramvarm ,

Looks like the values are being set with client scripts, Check if there are any client scripts that is setting up the value.

You need to write the similar logic in BR which saves the details in back-end on insert/update.

Refer this :

Field values displayed on the form but list shows empty columns 

If my response helped mark as helpful and accept the solution.