Incident template

[Sayali_9822]

Can we get any field value from the incident form on additional comments field through the template? I created a few templates for reminders and added content but need to fetch assigned to person name in additional comment field. How can we achieve that?

[sravya chipilla]

Hi,
please change the code to below and try 
${assigned_to}

if this helps you please mark correct

[Ankur Bawiskar]

@Sayali_9822 

you cannot access field value using that syntax in template value

Templates are meant to set static value

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Sayali_9822]

Thanks for response