Incorrect RITM State and Stage when Task state updated to No Longer Needed for Catalog item Request

[SumajRajNk]

As an Assignee I opened Catalog Task generated and set state as No Longer Needed and Update. First both RITM State and Stage moved to incorrect Closed Complete and Completed, after one min gap it gets updated to correct  RITM state and Stage as Cancelled and Request Cancelled.
Even the Request level fields are not updated to correct values for this case.
Contact Type and State values showing as blank and it updates to correct values after a minute of updating.

What would be the reason behind this ? How can I solve this?

[Ehab Pilloor · Accepted solution]

Hi @SumajRajNk,

This behaviour is most probably caused due to a business rule being executed after flow gets cancelled when catalog task state changes to no longer needed. 

If you found my response helpful, please mark it as Solution and Helpful.

Thanks and Regards,

Ehab