- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
7 hours ago
Hi @Ankur Bawiskar,
My reference qualifier is not working in my variable item. In my catalog request form when reuester request software that name was stored in software_title. When we already have the same title name than the record should be visible in Existing software list. I've use the List Collector Type. Reference qual = javascript: "name=" + current.variables.software_title. I've send the screen shot for reference.
Reference qual:
Form:
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
6 hours ago
your ref qualifier is correct but you should update the Variable attributes as per what I shared above
unless you add ref_qual_elements the list collector can't grab the value and can't apply the filter
ref_qual_elements=software_title,no_filter
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
7 hours ago
if the software tile matches exact name then your advanced ref qualifier should work
Also add this in variable attributes
ref_qual_elements=software_title,no_filter
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
7 hours ago - last edited 7 hours ago
The condition ref_qual_elements=software_title isn't working, even though I've already updated the attributes to no_filter.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
6 hours ago
your ref qualifier is correct but you should update the Variable attributes as per what I shared above
unless you add ref_qual_elements the list collector can't grab the value and can't apply the filter
ref_qual_elements=software_title,no_filter
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader