Increase max-height of "Article Body" when creating/editing a Knowledge Base Article

jnovack
Kilo Guru

‎08-14-2023 06:51 AM

When creating or editing a new KB article, the "Article Body" will not increase larger than 435px.  You can see from the screenshot, the "+" in the upper right is not available to increase the height of the window further.

 

Since we are not editing articles on a phone, I'd like my technical staff to be treated with respect and permit them to increase the height of the textarea until their heart is content.

 

How do I either (a) remove or, (b) increase the max-height limit for that specific textarea?

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Jim Coyne
Kilo Patron

‎08-19-2023 04:29 AM - edited ‎08-19-2023 04:30 AM

It is a little weird that the maximum the + icon will expand the height to is only 435.

 

Take a look at this article - "Expand Article Editor +" Tool.  It will solve your problem, I believe, by letting users select their own height for the editor.

 

And of course there's always the Fullscreen icon in the toolbar when working on really large articles:

 

JimCoyne_0-1692444461986.png

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