Install Plugin in developer instance

SanjeeviniG · ‎10-09-2024

I am trying to install Knowledge API (sn_km_api) plugin on personal developer instance. I see that it is not part of the listed plugins and when I try to install it from the store, it takes me to login page.
I receive a message that I cannot "login" with my current login and password. And its a loop from there on.

Is there a way to install this plugin?

Dr Atul G- LNG · ‎10-09-2024

Hi @SanjeeviniG

There are many plugins which we can't install in PDI. If you are not able to install it in PDI and it takes to store then it is paid one only or store application which we can't get in PDI.

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AndersBGS · ‎10-09-2024

Hi @SanjeeviniG ,

as @Dr Atul G- LNG have stated, there are limitations to what you can install on your PDI . E.g store applications is only available in a company instance and not through the PDI.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

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Best regards
Anders

Rising star 2024
MVP 2025
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Amit Verma · ‎10-09-2024

Hi @SanjeeviniG

As per the below documentation, the plugin is available as a store application. On the ServiceNow store, we can only login with the company credentials, not with personal login. Moreover, store applications can't be downloaded on PDIs so you will need a company dev instance to give it a try.

https://docs.servicenow.com/bundle/xanadu-api-reference/page/integrate/inbound-rest/concept/knowledg...

Thanks and Regards

Amit Verma

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StefanMunich24 · ‎03-25-2025

This is very unfortunate as (at least in Yokohama release) even the connect to github is done by a spoke from the store. So, no way to test and train developing here.