how to send CC,BCC in email notifications

[Gangadhar540-]

how to send CC,BCC in email notifications

[Dr Atul G- LNG · Accepted solution]

Hi @Gangadhar540- 

You can write notification email script like this

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
/* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
/* Optional GlideRecord */ event) {

// Add your code here

var user = new GlideRecord("Query your table");
user.addQuery("Apply filter");
user.query();
while(user.next()){
email.addAddress("bcc",user.getValue('email_address'),user.getValue('name'));

email.addAddress("cc",user.getValue('email_address'),user.getValue('name'))
}


})(current, template, email, email_action, event);

add this mail script into your notification

https://www.servicenow.com/community/developer-forum/trying-to-add-cc-to-a-email-notification-throug...