Instance has been undergoing unscheduled maintenance for 2 weeks.

[Brent Llewellyn]

My instance, dev357631, has been undergoing unscheduled maintenance for 2 weeks and I need to get it back online for a demo. 

[Dr Atul G- LNG]

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

[Tanushree Maiti]

Hi @Brent Llewellyn 

If your  your Servicenow Developer PDI  has been stuck in a "launching," "waking up"  2,"500 error" or not getting online state for more than 24 hours, then  I will  advice you  to release the instance and request a new one .   

In your case, you have already waited for 2 Weeks!

As you know there is no support available for PDI.

[Srikanth_9]

Hi @Brent Llewellyn,

Since you are experiencing this issue from past 2 weeks, you can request a new instance. There's no support for PDI issues.

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 

Thanks & Regards,

Srikanth Akula.