Instance dev201879 stuck on 'Developer Instance is undergoing unscheduled maintenance' for a month

joecve
Tera Contributor

Instance dev201879 stuck on 'Developer Instance is undergoing unscheduled maintenance' for a month.

 

Is there a way to fix this without releasing the instance and requesting a new one?

 

Thanks,

Joe..

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @joecve 

 

If your  your Servicenow Developer PDI  has been stuck in a "launching," "waking up"  or not getting online state for more than 24 hours, then  I will  advice you  to release the instance and request a new one .   

In your case, you have already waited for 1 month!

 

As you know there is no support available for PDI.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti