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05-25-2010 06:45 AM
Has anyone integrated with any Instant messaging tool?
05-25-2010 08:47 PM
Yes logmeinrescue chat client.Amit.
05-26-2010 12:25 AM
I actually looked into that about a month ago. LogMeInRescue provides pretty good web service connectors. So while you cannot integrate chat per se, you can extract the chat logs and automate the post-chat logging in Service-now.
