Instantly publish Knowledge articles added through REST API
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08-22-2023 12:45 AM
Hi, everyone!
I need to instantly publish Knowledge articles added through REST API. Previously it was possible by setting "workflow_state" property to "publish", but now (I have Utah instance edition) it doesn't work.
I suspect that this happens because of update Knowledge plugin.
I tried to set Knowledge Base "Publish Workflow" to "Instant Publish" state, but it didn't help, articles remain in "Draft" state.
Is there any way to instantly publish articles added through REST API?
Thanks in advance!
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12-15-2023 01:39 PM
I am facing the same issue. Please let me know if you figured it out. Thanks!
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12-16-2023 02:04 PM
I'm not sure this is still valid, but it worked for me a couple of months ago.
To update existing published articles is needed:
Have the Advanced Knowledge plugin installed
Go to Knowledge Management Properties (All → Knowledge → Administration → Properties)
In the section “Article Versioning Properties“ set article properties that can be updated directly without draft creation.
Paligo integration updates only article title and text, so in this field must be added properties “short_description“ and “text“
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12-16-2023 10:06 AM
I'm not sure it's going to work but try the following:
To update existing published articles is needed:
Have Advanced Knowledge plugin installed
Go to Knowledge Management Properties (All → Knowledge → Administration → Properties)
In the section “Article Versioning Properties“ set article properties that can be updated directly without draft creation.
Paligo integration updates only article title and text, so in this field must be added properties “short_description“ and “text“