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We have set up Knowledge Approval Flow on kb to 25 % from 50 % it changed on New Articles.

VIKASM535239375
Kilo Sage

3 weeks ago

We have set up Knowledge Approval Flow on Knowledge Base to 25 % from 50 % it changed on New Articles.

 

But how to have that changed in existing knowledge articles.

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1 REPLY 1

Tanushree Maiti
Tera Sage

3 weeks ago

Hi @VIKASM535239375 ,

 

Check this one. You will get idea how to do it.

https://www.servicenow.com/community/knowledge-managers/kb-with-two-approvals-group-then-manager/m-p...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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