Instead of using the top.window method is there any way to use?

[SRikanth76]

Hello,

i have using the top.window method is there any alternative way to use url string its working now but portal not working  please suggest me 

[Oleg]

You can move the code, which initialize urls variable outside of setTimeout (directly after var user = '';) and to use the following:

var urls = (this ? this.top : top).window.location.search;

It should work in both Desktop and Service Portal.