Integrating Connectwise with Servicenow
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02-06-2017 05:45 AM
My organization uses Connectwise as the ticketing tool and wants to migrate it to Servicenow. I have googled this, and it returned me the API integration documents of both tools. But, what should I do with them? I am completely new to this platform, so bit confused.
Has anyone done this before? If so, please share suggest what articles or blogs to follow.
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02-06-2017 07:37 AM
Are you going to perform the entire migration yourself? Typically, you would engage a company for assistance migrating from one tool to the other as a migration like that can quickly become hard to do with just one person.
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02-06-2017 11:17 PM
No Dale. I am just a part of this project.
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02-06-2017 07:41 AM
Check out the excellent blog by @john.andersen at his personal site:
ServiceNow Integrations Overview Video | John Andersen
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02-08-2017 05:50 AM
Thanks Mike. I got a fair bit of idea on how to proceed.
