Integrating list collector values to multi select field in Jira

[Nikelle Ruccio]

Are you unable to pass over list collector values to a multi select field in Jira??

I recently had an ask to send multiple values from a list collector in ServiceNow, to a multi Select field in Jira with the same values in both locations. 

In ServiceNow when you submit the request, and look at the executions in flow designer, you can see in the runtime value, that both values selected are being show. But will then receive an error stating that one of the two values is not valid.

I have done both:

var impacted = fd_data.trigger.request_item.variables.variable_name.getDisplayValue().split(" , ");

return impacted;

and 

var impacted = fd_data.trigger.request_item.variables.variable_name.getDisplayValue();

return impacted;

and with either, it will either create the Jira ticket, but not populate said values in Jira, OR it will throw an error stating that one of the two value options is not valid.

Thank you in advanced!!

[Pradnyesh]

Hello @Nikelle Ruccio 

You can try this,

Do not take the getDisplayValue() and pass that list collector values one by one to the jira.

Take one flow variable type string in flow designer and add below code in it,

var arr = fd_data._1__get_catalog_variables.variable_name;

var member=  JSON.stringify(arr);

return member.slice(1,-1);

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.