Integration issue - invalid table name

[chakriy]

We have an integration which is working fine but if the ticket is created from record producer by some users it is not working. When we checked the logs we are getting a strange message like invalid table name.

We found there is no issue with roles.

Why it is not working for few users?

Help is highly appreciated.

[AnveshKumar M · Accepted solution]

@chakriy There you go. Using getClassDisplayValue() returns the table name in the user preferred language. Hence try another approach to pass the table name.

Please mark my answer helpful and accept as solution if it helped you 👍✅

[AnveshKumar M · Accepted solution]

@chakriy There you go. Using getClassDisplayValue() returns the table name in the user preferred language. Hence try another approach to pass the table name.

Please mark my answer helpful and accept as solution if it helped you 👍✅

[chakriy]

Thank you so much Anvesh

We have hard-coded the table name for now, as this BR is specific to that particular table.

Thanks Again!

[AnveshKumar M · Accepted solution]

@chakriy  Instead of Hard Coding you can try getRecordClassName method.