Integration with Asset Management
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‎07-25-2018 05:17 AM
Hi All,
We have to integrate Asset management with another Tool. We have got the API and credentials of the of the third party tool.
1. We need to consume their API and get Asset details from their tool using REST.
2. Whenever there is an insert/update to the Asset on their tool, we need to get those records and push them into the staging table. Then we need to push the data from staging table to actual table in servicenow.
Please suggest the solution for this integration.
Thanks
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‎07-30-2018 09:09 PM
HI,
Is that Third party tool on Cloud and not in secured network, If it is on premise or secured in network then you have to do communication via mid server which should be installed in client network.
Thanks,
Ashutosh
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‎08-09-2018 12:45 AM
Hi All,
The API is accessible within client's network. Also they have provided only the key to test the API.
What authentication do we need to use?
Thanks,
Punit

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‎08-09-2018 04:26 AM
Hi,
Is there any Mid Server installed in Clients network. If yes then use MID server to contact the API.
Also you required atleast read access to this API. So ask them as user with password and Name, which you can put in basic authentication.
Thanks,
Ashutosh