integration with CA workload automation AE
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‎12-21-2018 02:52 AM
We have a requirement to integrate CA workload automation AE ( autosys) with Servicenow event management. Does anyone have any pointer to how to achieve it , or any documentation.
The requirement is to pull the alerts from Autosys to event management table.
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‎12-21-2018 05:17 AM
Hi,
this is the official documentation from CA, it will explain you how to do it very well:
Integrating CA Connector for ServiceNow - How to Configure ServiceNow Integration
Please, remember to mark Correct or Helpful if you find my response useful.
Cheers
Alberto
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‎12-23-2018 11:12 PM
Hi Alberto,
Thankyou for the link.
We are trying to integrate CA workload automation AE (autosys) , here the integration is about CA service operations insight . the products are different . Will the same procedure work ?
Cheers
Lakshay

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‎12-27-2018 06:56 AM
Hi,
Workload Automation can send SNMP traps or emails as a result of failures and alarms.
It is then up to clients to configure either SNMP manager or ServiceNow to look for those incoming messages and take actions.
For Workload Automation AE SNMP details please refer to the product documentation here
Hope this will be useful for you.
If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
Thank you
Cheers
Alberto
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‎08-06-2020 11:38 AM
Hello Alberto,
The link you provided above is not working. I have the same requirement to work on. Can you please help me with it