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integration with CA workload automation AE

Vibhuti Rajput
Tera Contributor

We have a requirement to integrate CA workload automation AE ( autosys) with Servicenow event management. Does anyone have any pointer to how to achieve it , or any documentation.

The requirement is to pull the alerts from Autosys to event management table.

4 REPLIES 4

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

this is the official documentation from CA, it will explain you how to do it very well:

Integrating CA Connector for ServiceNow - How to Configure ServiceNow Integration

Please, remember to mark Correct or Helpful if you find my response useful.

Cheers
Alberto

Hi Alberto,

Thankyou for the link.

We are trying to integrate CA workload automation AE (autosys) , here the integration is about CA service operations insight . the products are different . Will the same procedure work ?

 

Cheers 

Lakshay

Hi,

 

Workload Automation can send SNMP traps or emails as a result of failures and alarms.
It is then up to clients to configure either SNMP manager or ServiceNow to look for those incoming messages and take actions.

For Workload Automation AE SNMP details please refer to the product documentation here

Hope this will be useful for you.

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

Hello Alberto,

The link you provided above is not working. I have the same requirement to work on. Can you please help me with it