IntegrationHub - Custom ETL - Data is in the import set but not updating the CIs

GB14
Kilo Patron

Hello Everyone,

 

We created an ETL to import WYSE Devices from the Dell portal to SN. 

The first import worked fine, We were able to import all 1000 devices into SN without any issues. Now we have upgraded these devices to a different/latest model but the CI model is not updating.
I checked the import set and confirmed the devices in it have the SN but for some reason, our CI's are not getting updated. 
Any suggestions if we have to add Reconciliation rules for the import set or is there something else is needed to update the model in SN?

 

Thanks in advance,
G

6 REPLIES 6

VivekSattanatha
Mega Sage
Mega Sage

Please navigate to your CMDB Integration Studio Application's data source record within the 'cmdb_inst_application_feed' table. Within this record, you can configure both the "before" and "after" scripts. In the "before" script, you can access the IRE payload, and in the "after" script, you can retrieve the result of the IRE payload. This allows you to track and debug the IRE payload of specific records why the CI update is not happening

Thanks @VivekSattanatha for your quick response. 

This is how it is rignt now. 

GB14_0-1697821709416.png

Do I have to check the options or do I have to write a script?
Thanks,
G

Yes you need to write script after you check the on before toggle

our script is in the datasource. 
What am I supposed to write in the before and after scripts? 
Thanks,
G