Interaction tab

[Darlene York]

Good morning,

I have added the interaction related list to incidents, requests and RITMS but they tab is not showing up.  If I attach an interaction thru the interaction_task then the tab shows up.  How do I make the tab show on the forms even if its empty?

Thank you

[GlideFather · Accepted solution]

ahoy @Darlene York,

on the related lists, there's an option "Omit if empty" which means that hide the list if there's no record, it seems that it is your case.

To review this, scroll to the desired related list (on the record where it is displayed) click right mouse button on any of the column labels and select configure > list control

and review these values:

[Darlene York]

Thank you!