Interactive filter for 2 fields on the same table

ritaaudi
Tera Contributor

HI:
I am looking to have an interactive filter on the incident table Caller id field as well as Assigned to field but only one of them seems to work. Can you tell me what I'm doing wrong?

ritaaudi_0-1761934699045.png

 

 

but interactive filter is only filtering on the assigned to not the caller. How can I fix that?

ritaaudi_1-1761934812391.png


Thank you!

4 REPLIES 4

Bert_c1
Kilo Patron

post your dynamic filter option definitions, and any script include used by those. We can't provide any useful assistance without seeing what you'd done.

AndersBGS
Tera Patron

HI @ritaaudi ,

 

You can't do what you're trying to do. How would the filter know what you're trying to filter? 

 

ritaaudi
Tera Contributor

Hi: I want to get a list of incidents that have the user selected as Assigned to or as Client of the incident. Is that not possible?
Thank you

Hi @ritaaudi 

 

No, not in an interactive filter. You can do it by filter condition on report level, but when filtering data, the filter would know which one you're trying to filter on.