interactive filter in servicenow

dimple adlakha · ‎09-25-2023

ss there a way to define the custom choice like none in reference type interactive filter in servicenow

Dr Atul G- LNG · ‎09-25-2023

My knowledge say No, it is not possible as you are picking value from other table (Reference )

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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dimple adlakha · ‎09-25-2023

@Dr Atul G- LNG Ok , is there a way to add none in interactive filter if the type of field is reference

Dr Atul G- LNG · ‎09-25-2023

I think answer is NO. but why you need None here ? what is use case?

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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dimple adlakha · ‎09-25-2023

Its a customer need to add none or empty in some of the fields like area that is refrence the location table

@Dr Atul G- LNG