Interactive Filter Issue
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05-12-2025 11:11 PM
Hi All,
I have an issue with interactive filter.
Filter Based on : Choice List
UI control Type : Checkboxes.
Now field which I have mentioned is having 39 choices, but on dashboard it is now showing all the choices.
Any suggestions ?
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05-13-2025 01:58 AM
Nope, still using the legacy one.

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05-13-2025 02:18 AM
Configuration looks simple and good enough. May be a HI case is required.
https://support.servicenow.com/
Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth
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05-14-2025 02:41 AM - edited 05-14-2025 02:42 AM
@SumanthDosapati @Ankur Bawiskar @Deborah Brown L
Thank you all for your valuable suggestions.
I have found the solution and am sharing it here so that other community members facing a similar issue can benefit from it:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0623597
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06-18-2025 12:08 PM - edited 06-18-2025 12:10 PM
Hi,
is there anything Exclusion list ?