Interactive Filter Issue

DKSINGH
Tera Contributor

Hi All,

I have an issue with interactive filter.

Filter Based on : Choice List

UI control Type : Checkboxes.

 

Now field which I have mentioned is having 39 choices, but on dashboard it is now showing all the choices.

Any suggestions ?

13 REPLIES 13

Nope, still using the legacy one.

Configuration looks simple and good enough. May be a HI case is required.

https://support.servicenow.com/

 

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

DKSINGH
Tera Contributor

@SumanthDosapati @Ankur Bawiskar @Deborah Brown L 

Thank you all for your valuable suggestions.

I have found the solution and am sharing it here so that other community members facing a similar issue can benefit from it:

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0623597 

niknitin
Tera Contributor

Hi,

is there anything Exclusion list ?

niknitin_0-1750273713310.png