Interview preparation

[TejaswiredA]

Hi folks
I'm 2025 passed out  looking for opportunities can anyone suggest just me for interview like what should i learn and practice more and how to crack the interview what kind of level of questions will be asked for a ServiceNow developer role . 
Thanks. 

[Tanushree Maiti · Accepted solution]

Hi @TejaswiredA 

Refer:

https://www.servicenow.com/community/s/cgfwn76974/attachments/cgfwn76974/va/19737/1/ServiceNow%20ITS...

https://www.servicenow.com/community/guided-learning-itsm/scenario-based-servicenow-itsm-interview-q...

ServiceNow Developer Interview Questions

https://www.servicenow.com/community/servicenow-ai-platform-forum/servicenow-technical-interview-que...

Servicenow interview Questions : Part 1

ServiceNow Interview Questions – A Practical YouTube Playlist for Real-World Preparation

https://www.servicenow.com/community/virtual-agent-forum/servicenow-interview-questions/m-p/3553592

[Aditya_hublikar · Accepted solution]

Hello @TejaswiredA ,

You can refer this :

https://www.servicenow.com/community/itsm-forum/servicenow-interview-questions-part-1/td-p/3511504

https://www.servicenow.com/community/itsm-forum/scripting-practice-question/td-p/3529846

https://www.servicenow.com/community/virtual-agent-forum/servicenow-interview-questions/m-p/3553677#...

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

[Dr Atul G- LNG · Accepted solution]

Hi @TejaswiredA 

Being a trainer, I can say that the interview process has changed significantly in recent years. It is no longer just about answering standard questions; interviews are now more focused on your skills, practical knowledge, experience, and what you have highlighted in your CV.

My strong recommendation is to stay focused on core platform concepts, such as scripting, record types, stages, and understanding different ways features can be implemented and used. Make sure you understand not only how something works but also when and why it should be used.

To build deeper knowledge, I would also suggest spending time in the ServiceNow Community. Review the questions other members are asking and try to answer them yourself before reading the responses. This will expose you to real-world scenarios, broaden your understanding, and give you valuable insights that can be very helpful during interviews.

The more practical scenarios you explore, the more confident and prepared you will be for interview discussions.

[Dr Atul G- LNG · Accepted solution]

Hi @TejaswiredA 

Being a trainer, I can say that the interview process has changed significantly in recent years. It is no longer just about answering standard questions; interviews are now more focused on your skills, practical knowledge, experience, and what you have highlighted in your CV.

My strong recommendation is to stay focused on core platform concepts, such as scripting, record types, stages, and understanding different ways features can be implemented and used. Make sure you understand not only how something works but also when and why it should be used.

To build deeper knowledge, I would also suggest spending time in the ServiceNow Community. Review the questions other members are asking and try to answer them yourself before reading the responses. This will expose you to real-world scenarios, broaden your understanding, and give you valuable insights that can be very helpful during interviews.

The more practical scenarios you explore, the more confident and prepared you will be for interview discussions.

[TejaswiredA]

Thank you @Dr Atul G- LNG 
Can you suggest me any scripting related course ?

[Dr Atul G- LNG · Accepted solution]

Hi @TejaswiredA 

https://developer.servicenow.com/dev.do#!/learn/courses/australia/app_store_learnv2_scripting_austra...

Here are a few tips:

1. Follow this master playlist to strengthen your JavaScript skills specifically for the ServiceNow platform. 

https://youtu.be/62Nabpb94Jw?si=FqBwRN2B8C71aYHr

 Hands on  https://developer.servicenow.com/dev.do#!/learn/courses/australia/app_store_learnv2_scripting_austra...

1. Spend at least 1–2 hours daily on the ServiceNow Community. Observe the kinds of technical questions being asked and how experienced members respond. You’ll learn a lot passively this way—and I highly encourage you to start answering questions as well. Explaining concepts to others will improve your technical thinking and deepen your understanding.

1. Explore the free courses available on the ServiceNow Developer Site. These are practical and focused, and will help you apply your knowledge directly on the platform.

2. https://developer.servicenow.com/dev.do#!/learn/learning-plans/yokohama/citizen_developer
3. https://developer.servicenow.com/dev.do#!/learn/learning-plans/yokohama/servicenow_application_devel...

[nandamjhanc]

For anyone preparing for ServiceNow Admin/Developer interviews, I recommend practicing these areas hands-on instead of only learning theory:

1. User, Group & Role Management

2. Elevated Roles & Impersonation

3. Custom Tables and Table Extensions

4. Dictionary Overrides

5. Form Design, Form Layout & Form Builder

6. ACLs (Table-Level & Field-Level Security)

7. Application, Menu & Module Security

8. Dot Walking & Reference Fields

9. Choice Dependencies

10. Related Lists & Views

11. Scoped Applications

12. Update Sets & Deployment

13. Contextual Search

14. Process Flows

15. SLA Design & Troubleshooting

If you complete all these exercises in a personal developer instance and understand the reason behind each configuration, you can confidently handle most Admin, Developer, and CSA/CAD interview questions.

Additional suggestion:

* Document every configuration.
* Capture screenshots.
* Understand why a feature works, not just how to configure it.
* Practice ACL debugging and role inheritance thoroughly, as these are common interview topics.

This is a solid end-to-end hands-on roadmap for ServiceNow learners.

For hands-on practice, work on the following scenarios:

📌 User Administration

* Create users, groups, and roles.
* Test role inheritance through groups.
* Practice impersonation, delegate users, elevated roles, and locked-out users.

📌 Security & ACLs

* Create table-level and field-level ACLs.
* Restrict read/write/delete access for different roles.
* Test multiple roles in ACLs and role evaluation.

📌 Tables & Forms

* Create custom tables and child tables.
* Practice table extension and dictionary overrides.
* Create fields using Form Layout, Form Designer, and Form Builder.

📌 Advanced Configuration

* Configure dependent choice fields.
* Practice dot-walking on reference fields.
* Create related lists, views, filters, and contextual search.

📌 Scoped Applications

* Create a scoped application with parent-child tables.
* Configure modules, menus, roles, and update sets.
* Move configurations between instances.

📌 SLA Management

* Create SLAs based on priority, assignment group, and business schedules.
* Test pause, stop, retroactive start, and retroactive pause conditions.

Anyone who completes these hands-on activities will gain strong practical exposure to core ServiceNow Administration and Development concepts that are frequently asked in interviews and used in real projects.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards

[yashkamde]

Hello @TejaswiredA ,

Refer this questions 

ServiceNow Developer Interview Questions 

If my response helped mark as helpful and accept the solution.