Introduction to App Engine Studio for Developers

sprdave · ‎09-16-2023

Hello, please don't be mean to me if I am doing something wrong asking questions. I have only been using ServiceNow for a few hours. I am using a personal computer to learn ServiceNow Development.

I went here to start my journey a few hours ago:

https://learning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=cbdb13f...

I chose "Assoicate Application Developer course. It was going well until I got to the module "Introduction to App Engine for Developers"

I am completely stuck at the "App Engine Studio Guided Setup"

https://nowlearning-nlinst01083182-0001.lab.service-now.com/now/nav/ui/classic/params/target/%24guid...

When I click the "Configure" button to 'Connect Spokes" it brings up a list of spokes that must be configured and installed in order to work in App Engine Studio.

So I clicked on "Jira" and it wants me to sign in. So I click on the sign in button and get a message 'Sorry, you can't login with this ServiceNow ID" So I click on "Log in with a different ID and I either get another message "Security constraints prevent access to requested page" or I can login but then I try to go back to the "Jira" page and it wants me to login. I thought these courses were FREE. Please someone help me get all this set up so I can continue with this course. Thanks!!!!

Peter Bodelier · ‎09-25-2023

Thanks, that makes sense.

In a prod environment this this would make sense because you would need to get an entitlement in the store to install the plugins.

In a learning or pdi environment you can go to Plugins in the navigator:

And then install the needed spokes from there.

Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

View solution in original post

Peter Bodelier · ‎09-18-2023

Hi @sprdave,

Can you share some screenshots?

Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

sprdave · ‎09-24-2023

I start here

When I click the "Get Started" button on the right, then I click on 'Connect Spokes > Configure it brings up a list of spokes that must be configured and installed in order to work in App Engine Studio.

So I click on "Jira", and then it asks me to "Sign In" which is weird because I already am signed in.

Then I get this message:

So then I try to Log in with again by clicking the "Log in with a different ID" .

So I sign in again and the get the code sent to my email then I get this message again:

I just don't get it?? How am I supposed to embrace and learn this product when the demos don't even let me get started!! So Frustrating!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Peter Bodelier · ‎09-25-2023

Thanks, that makes sense.

In a prod environment this this would make sense because you would need to get an entitlement in the store to install the plugins.

In a learning or pdi environment you can go to Plugins in the navigator:

And then install the needed spokes from there.

Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

sprdave · ‎09-26-2023

Thanks Peter, but now I cannot login to ServiceNow at all.

An email has been sent to you providing instructions to reset your password. But I never receive an email for password reset. I have been logging in everyday to keep my instance but it will not take my password.