Intune pairing with Service Now

[eric davignon]

Hi,

If i have my connection done in Azure to talk to Service Now, do i still need Service Now Agent?

[swapnali ombale]

Hi @eric davignon 

You can use Azure to connect to and monitor ServiceNow, but you still need ServiceNow Agents to automate processes and workflows within the platform itself. They are not mutually exclusive; rather, they complement each other.

Kindly mark my answer as helpful and accept solution if it helped you in anyway. 

[eric davignon]

if i only want the devices, software install and the consumption, can i only use my discovery source : intune-collectors?