Hi all,
I'm facing an issue with a notification in the Vulnerable Items module (sn_vul_vulnerable_item).
We have an email notification configured with the condition:
work_notesVALCHANGES^u_work_notes_listISNOTEMPTY^EQ
This is supposed to trigger only when:
However, we’re seeing the notification email being sent every day at 7:30 AM to users in the u_work_notes_list, even when:
No user has added or edited work notes
The sys_updated_on timestamp has not changed
There's no visible change in the work_notes field
There's no Scheduled Job or Flow/Workflow we can find that is updating the record at that time
We’ve checked for business rules, integrations, and workflows that might cause a silent update, but found nothing so far.
Has anyone experienced something similar where VALCHANGES seems to trigger without a real change? Any insights on what might be silently evaluating as a change or causing this behavior?
Appreciate any help — thanks in advance!
