Is it feasible to make duration type field to calculate in 8 hrs format instead of 24hrs format

[kalyani23]

Hi ,

we have a requirement , in which the duration field should calculate in 8 hrs format , instead of 24 hrs format . 

Is it feasible can u confirm. if so please guide. 

example I have given value : 0 days  25 hours 0 Minutes 0 seconds . 

after saving it got converted to 1 day 1 hour .

 but we need to show it as 3 days , as part of requirement . as it is related to a course completion. where 24 hrs format not suitable. 

Thanks & Regards,

Kalyani

[RaghavSh]

which table are you referring to?

If this is SLA definition table define the schedule there, if your schedule if of 8 hours it will pick up accordingly.

You can test this in SLA definition table.

Please mark the answer correct/helpful accordingly.

[kalyani23]

It is a field created in a custom table of type duration, please refer the screenshots below

[RaghavSh]

So probably you need a schedule field here as well. The schedule will be a reference field or you need to write a BR where you will have to specify the 8hrs schedule.

This is already working in OOB SLA definition table, you can take code from there and modify it accordingly.

[kalyani23]

Actually , the duration field is not for calculating sla , its for tracker purpose and it should display in 8 hrs format . can that be done ?