Is it possible to allow a user to impersonate only certain other users?

[Mohammad1]

Hello all,

Is it possible to grant a certain user the permission to impersonate other users but to restrict the other users that he/she can impersonate to certain users?

Thanks in advance for your help!

[Dr Atul G- LNG]

Hi @Mohammad1 

Ootb a user can Impersonation any other user not an administrator if not having admin role. You may try with acl but not fully sure it can be achieved.

[Mohammad1]

Thank you  AG - LearnNGrow for your answer.

Which table should I build the ACLs against?

[Dr Atul G- LNG]

Hi @Mohammad1 

https://www.servicenow.com/community/now-platform-blog/how-to-limit-the-list-of-users-you-can-impers...

Here is you go. 

[SunilKumar_P]

Hi @Mohammad1, The below post might help you.

https://www.servicenow.com/community/developer-forum/restrict-a-particular-user-from-appearing-in-th... 

Regards,

Sunil