Is it possible to allow a user to impersonate only certain other users?

Mohammad1
Tera Contributor

‎03-05-2024 03:11 AM

Hello all,

 

Is it possible to grant a certain user the permission to impersonate other users but to restrict the other users that he/she can impersonate to certain users?

 

Thanks in advance for your help!

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-05-2024 03:20 AM

Hi @Mohammad1 

 

Ootb a user can Impersonation any other user not an administrator if not having admin role. You may try with acl but not fully sure it can be achieved.

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Dr. Atul G. - Learn N Grow Together
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Mohammad1
Tera Contributor

‎03-05-2024 03:28 AM

Thank you  AG - LearnNGrow for your answer.

 

Which table should I build the ACLs against?

 

 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Mohammad1

‎03-05-2024 06:53 AM

Hi @Mohammad1 

 

https://www.servicenow.com/community/now-platform-blog/how-to-limit-the-list-of-users-you-can-impers...

 

Here is you go. 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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SunilKumar_P
Giga Sage

‎03-05-2024 03:50 AM

Hi @Mohammad1, The below post might help you.

 

https://www.servicenow.com/community/developer-forum/restrict-a-particular-user-from-appearing-in-th... 

 

Regards,

Sunil

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