Is it possible to disable guided tours on one service portal?

[Drew8]

We have 2 service portals one for HR and one for ITSM. We only want guided tours on one of them. I have seen the guided tour properties but that will disable it for both portals. Is it possible to only disable it for one portal?

[Barrilito van D]

Hi drewjm,

You can set that via a system setting 'com.snc.guided_tours.sp.enable' See the documentation here.

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[chrisperry]

Hey @drewjm , did you ever figure out a solution for this?  We are running into the same issue where the guided tours seem to be an all or nothing feature -- either all of the service portals have it active, or none of them do.

[Drew8]

Hello @chrisperry , what I ended up doing was disabling the tours in the CSS script of the sp_header_footer. I added 

nav #tour-dropdown {
display: none;
}

and it disabled it from our primary instance while remaining on our secondary.

[Drew8 · Accepted solution]

Hello @chrisperry , what I ended up doing was disabling it in the portal header CSS script on the sp_header_footer table. I added

nav #tour-dropdown {
display: none;
}

This disabled it in our primary portal while leaving it in our secondary one.