Is it possible to display Record Producer variables in the CSM Case Workspace view
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01-20-2026 09:19 PM
Is it possible to display Record Producer variables in the CSM Case Workspace using the Variables Formatter?
We are creating Cases via a Record Producer and would like to know if the Variables Formatter is supported in CSM Configurable Workspace to display those variables, or if there are any recommended alternatives.
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3 weeks ago
Workspaces will not render anything that has Jelly in it. All of those macros are built inside Jelly Tags.
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3 weeks ago
Workspaces no longer render anything that uses Jelly in anyway. This is why they are not rendering. SNOW has yet to put forth an explanation or an alternative.

