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Is it possible to display Record Producer variables in the CSM Case Workspace view

sivakrishnared2
Tera Contributor

Is it possible to display Record Producer variables in the CSM Case Workspace using the Variables Formatter?

 

We are creating Cases via a Record Producer and would like to know if the Variables Formatter is supported in CSM Configurable Workspace to display those variables, or if there are any recommended alternatives.

11 REPLIES 11

Corbett Brasing
Tera Contributor

Workspaces will not render anything that has Jelly in it.  All of those macros are built inside Jelly Tags.  

Corbett Brasing
Tera Contributor

Workspaces no longer render anything that uses Jelly in anyway.  This is why they are not rendering.  SNOW has yet to put forth an explanation or an alternative.