Is it possible to generate multiple requests using record producer?

[Community Alums]

We have a requirement for ess portal to submit multiple requests using one form. Not the OOTB.

So I created a Record Producer and having a UI Page called in a field. When I enter all the record producer fields and click 'Add to Cart' button(UI Page), it stores the information like the UI below. Now I want each row to be stored as Request item under one Request. So for example: 1 Request having 3 Request items.

Is this possible using record producer? or any other solution?

[venkatiyer1]

You can still may be do the script way instead of form on submit. But coming to your question of redirect to thank you page.

General pattern would be

producer.redirect =   RequestThankyou.do?sysparm_id="+ current.sys_id but in your case requestSys

It would depend however on how you are using the sys id in that thank you page to display further information.

[Community Alums]

Thanks for all the help Venkat. Unfortunately the requirement has changed now.:(

Is it possible to redirect end user to a the service catalog form page based on the drop down options he has selected? I still wanted to use the same record producer and 'submit' button to take him to actual service catalog form.

Record Producer script:

current.setAbortAction(true);

producer.redirect="com.glideapp.servicecatalog_cat_item_view.do?sys_id=1ebf2c4c3721c60006c11f9543990ea7";

producer.redirect does not work, it says 'Not authorised' after I submit.

selecting above options redirect the user to the below form

any other options if record producer is not possible?

[venkatiyer1]

Hi,

One option is to use a iframe dynamic content block (with a name gsft_main) and point the source of it to producer and then allow the redirection to take place from there when the user clicks the submit button. That should take care of this situation.

The other way would be create a form block in standalone html and then pass the values of the form as sysparm query and call the catalog item form directly and circumvent the redirect. Even that might work within an iframe.

[Community Alums]

Calling record producer in iframe

record producer script

When I submit record producer I get 'Not authorized' on blank page. why?

I don't want to use a html form and do a sysparm_query, because we have some ui policies for each form field and that might get affected.

[venkatiyer1]

Hi,

Check the roles on the catalog item and category it belongs to against the user logged in. I have faced the Not Authorized issue mainly because of that. Because if you go to the UI page com.glideapp.servicecatalog_cat_item_view.do, it checks for authentication first.