Is it possible to have a workflow make scTask based off a integer given in a catalog item?

Andrew Meza
Tera Expert

Does anyone know if it would be possible to have a catalog item that asks for an integer. Something like how many catalog task would you like to create? And then based off that integer, have a flow that would find that number, then create the different amount of scTask? To further this idea. Does anyone also know if it's possible to add an additional pop-up box that would Pop up after submitting for example 12 catalog tasks so that the end user can give a short description to each task? If anyone has any sort of remotely close idea im happy to hear. I'm curious to hear what the community has to say about this.

 

Last thought… Is this too high of customization and therefore maybe not best practice?

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Andrew Meza 

 

this too high of customization and therefore maybe not best practice?--> Agree with this. Because before this you need to set the process, what tasks need to create , mapped to which item and all. If you have a porcess on place then technically we can think.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

AshishKM
Kilo Patron
Kilo Patron

Hi @Andrew Meza , 

This is possible with a lot of customization with lots of input/parameters/logic/iteration. As per best practice, we should not allow such onDmand type task creation, all task creation should coupled with workflow/or/flow designer.

 

-Thanks,

AshishKMishra


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Andrew Meza 

 

this too high of customization and therefore maybe not best practice?--> Agree with this. Because before this you need to set the process, what tasks need to create , mapped to which item and all. If you have a porcess on place then technically we can think.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

AshishKM
Kilo Patron
Kilo Patron

Hi @Andrew Meza , 

This is possible with a lot of customization with lots of input/parameters/logic/iteration. As per best practice, we should not allow such onDmand type task creation, all task creation should coupled with workflow/or/flow designer.

 

-Thanks,

AshishKMishra


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution