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Is it possible to have attachment(s) copy from demand to enhancement.

Ramanjaneyulu C
Tera Contributor

Is it possible to have attachment(s) copy from demand to enhancement but when demand is turned  into project attachments do carry over.

2 REPLIES 2

sakshi1707
Tera Contributor

Hello Ramanianeyulu, 
You can refer to this link to copy the attachment : 
https://developer.servicenow.com/dev.do#!/reference/api/xanadu/server/no-namespace/c_GlideSysAttachm... 

Animesh Das2
Mega Sage
Mega Sage

Hi @Ramanjaneyulu C ,

 

Yes it is possible in two ways,

1. Using simple BR on the Demand table using GlideSysAttachment API. The API details from developer.servicenow.com has already been shared by @sakshi1707.

However, you can refer below community article to replicate the similar BR easily.

Copy Attachment from one table to another | Attachment from Incident to Problem 

2. Using 'Copy attachment' action in a Flow

Copy Attachment action in Flow (Flow designer)

 

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Thanks, 

Animesh Das