Is it possible to have attachment(s) copy from demand to enhancement.
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10-03-2024 03:12 AM
Is it possible to have attachment(s) copy from demand to enhancement but when demand is turned into project attachments do carry over.
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10-03-2024 03:18 AM
Hello Ramanianeyulu,
You can refer to this link to copy the attachment :
https://developer.servicenow.com/dev.do#!/reference/api/xanadu/server/no-namespace/c_GlideSysAttachm...
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10-03-2024 03:47 AM - edited 10-03-2024 03:50 AM
Hi @Ramanjaneyulu C ,
Yes it is possible in two ways,
1. Using simple BR on the Demand table using GlideSysAttachment API. The API details from developer.servicenow.com has already been shared by @sakshi1707.
However, you can refer below community article to replicate the similar BR easily.
Copy Attachment from one table to another | Attachment from Incident to Problem
2. Using 'Copy attachment' action in a Flow
Copy Attachment action in Flow (Flow designer)
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Thanks,
Animesh Das