Field Encryption Module

Mayur Patil2
Tera Expert

Hello Developer,

I am trying to configure the Field encryption module in ServiceNow.

But When i am trying to create New module in cryptographic module then I am not able to see NEW button. Also, no OOTB module is provided. 

 

Below screenshot is for reference.

MayurPatil2_0-1727691128816.png

 

 

I am taking taking reference from this youtube link.

https://www.youtube.com/watch?v=4b9S9KwzL2g

 

Thank you, 

Mayur Patil

1 ACCEPTED SOLUTION

Harsh_Deep
Giga Sage
Giga Sage

Hello @Mayur Patil2 

 

Please go through https://www.servicenow.com/community/developer-blog/step-by-step-guide-to-configuring-an-encryption-...

 

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

View solution in original post

5 REPLIES 5

Harsh_Deep
Giga Sage
Giga Sage

Hello @Mayur Patil2 

 

Please go through https://www.servicenow.com/community/developer-blog/step-by-step-guide-to-configuring-an-encryption-...

 

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

Hi Harsh,

 

In pre-requisite, it is mentioned that to assign those roles, but in roles table they are not present 

MayurPatil2_0-1727692814874.png

 

@Mayur Patil2  

Please repair plugin, and if there is no role then you need to get security admin.

 

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

Hello @Mayur Patil2 

 

Go to Key Management Administration then select the user (like system administrator) and save.

Then log out and login again.

 

Now you can able to see the roles.

 

Mark Correct if this solves your issue and also mark  Helpful if you find my response worthy based on the impact.