Is it possible to link Private Task (PTSK) to SCTASK or INC?

[RenKol29]

Is there any way I can link a PTSK (Private Task) created via VTB to an existing SCTASK or INC when they are related?

They are all available in the Task table. I just couldn't find any existing functionality on how to achieve this.

Can you please advise? Thank you

[Dr Atul G- LNG]

Hi @RenKol29 

What to you mean by reklated,do yoy wbnat to shwo then incident frecord? liek in related list? If yes, then you need to crate M2M tavbel abd a nee reklated list .

https://www.servicenow.com/community/developer-articles/m2m-table-creation/ta-p/2991991

https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/administer/table-administ...

• https://www.servicenowguru.com/system-definition/relationships/defined-related-lists
• http://wiki.servicenow.com/index.php?title=Creating_Defined_Related_Lists#gsc.tab=0https://www.servicenow.com/community/service-management-forum/how-can-we-create-a-new-related-lists-...

[Medi C]

Hi @RenKol29,

You can do that by setting the "Parent" field on the PTSK table. (Parent field on PTASK should be set to SCTASK, Incident ...)

The Parent field is referencing task table. Hence, you can set to any task based record. 

Then if required, you can add related list on SCTASK, Incident which would list the PTASKs assigned to that incident or sctask.

1. On Incident or SCTASK form, right click on the header
2. Click on Configure Related List
3. You should be able to see "Private Task --> Parent", move it to selected

[RenKol29]

Hi,

Thank you for your response but I don't seem to get the right options.

Do I need to have a different permission to be able to use this function?

Thank you