Is it possible to obtain only one requested item on source_request ui page?

ricardobraz
Tera Contributor

Hi ServiceNow community,

 

I'm trying to change the way that procurement process is implement ootb.

The current default behaviour of procurement proccess is:

  • Once request is open, the Source Request workflow is triggered and a "procurement" catalog task is created.
    • Then, the source request ui action is availabe on the catalog task. Once we click, it takes us to source_request ui page with all the requested items.
  • Here it is my requirements:
    • Each requested item has is own approval.
    • Once it is approved, a catalog task is created in order to source the item.
    • Once click on the Source Request ui action, the source_request ui page must show only the requested item related to that sc_task.

 

Any thoughts of how can I achivied this?

 

Best regards

 

1 REPLY 1

AJ5
Tera Contributor

Hi @ricardobraz,

We have similar requirements. Were you able to find a solution to implement them? At least the first two bullets.