Is it possible to restrict particular Notification to users

[ServiceNow10sun]

Hi All, 

is it possible to restrict notification to users, As requirement is initially the notification shouldn't trigger to anyone unless users are subscribing to the particular notification.

[Community Alums]

HI @ServiceNow10sun ,

"Subscribable" option is designed to allow users to opt-in to receive notifications even if they are not the primary recipients, but it works in conjunction with the regular notification recipient configuration.

Users need to subscribe to the notification, and primary recipients will receive the notification as usual, regardless of the subscription setting.

If the notification is triggered by a certain incident field change, as you mentioned in your example, the primary recipients will receive the notification regardless of the "Subscribable" option.

Subscribers will also receive the notification if they have subscribed to it, in addition to the primary recipients.

[ServiceNow10sun]

Hi Sandeep

Thank you for the response. 

yeah true even if the "Subscribable' option is unchecked the users will get notification as in the notification preference the particular notification by default shows allowed , unless the user changes the settings in notification preference as not allowed then  the notification gets stop triggered to the user or another option also i checked in the table cmn_notif_message when user selects "Unsubcribe" in this field then for the particular user that particular  notification will not trigger.  However in my Scenario users  we dont know but the requestor wants that initially they will send communication about this new notification and if any one are interested then they should be able to subscribe the particular notification . 

means if  there is a way that a particular notification can be set to "Not allowed" for all users in notification preference.