Is it possible to schedule multiple reports into the 1 scheduled email notification?

SeanM1
Tera Guru

i.e I need to send 5 reports to the same business area on a weekly basis, so rather than send 5 emails, I would like to bundle them up into the 1 email.

 

Also, can you add your own customized sections to the default View/Run report view?

1 ACCEPTED SOLUTION

Jim Coyne
Kilo Patron

You can.   Check out the following Wiki article - Scheduling and Publishing Reports - ServiceNow Wiki.



You have a few options to configure the "additional" reports so they do not go out separately:


  • deactivate them (they will still be included with the main report)
  • make sure the Users, Groups and Email addresses are blank
  • set the Run option to On Demand so it would only run manually

View solution in original post

12 REPLIES 12

Did you try the other way around... use the list view report in include with email. Without looking into the exactly data, hard to predict what went wrong.. can you attach screenshots?



Thanks,


Malaya


it has something to do with the rendering server, its a linux server, there was a dns issue which was fixed but now we are seeing this error inside the report



The pdf gets created but inside the image of the graph is not present




ReportError.png


jo_2016
Tera Contributor

I was able to successfully schedule multiple reports in a single email however Im not able to find all my personal reports in the search feature. Is there a state of share / published the report needs to be in to show up in the "Scheduled Email of Report" Reports search field?