Is it possible to send an email notification/template to a user that is referenced in a catalog item

[lando321]

Hello all,

I was wondering if it is possible to send an email notification/template to a user that is referenced in a catalog item variable, let say the variable name is "first_user", i want to send an email notification/template triggered by an event in the workflow to current.variables.first_user.manager? Is this possible? In the notification , i do not see anything in the who section that would allow for this. Just want to see if its possible and if anyone else has done anything similar.

[Ravi Chandra_K]

Hello @lando321 

when triggering event, you cab add the manager as parameter in gs.eventqueue.

and in the Notification, select event Param 1 contains receiptient.

That will send notification to the variable in the form.

refer:

https://www.servicenow.com/community/developer-forum/hover-text-help-text-on-form-field-which-extend...

Please Mark the Answer as correct solution and helpful if helped!

Kind Regards,

Ravi Chandra.

[lando321]

Could you send me the link again. The link above looks like it references another issue. And thanks for replying

[Ravi Chandra_K · Accepted solution]

Try below script.

var eventParm1 = current.variables.first_name;

gs.eventQueue("your event name", current, eventParm1);

refer below link:

https://www.servicenow.com/community/developer-forum/pass-a-variable-value-into-parameter-1-in-a-cre...

Please Mark the Answer as correct solution and helpful if helped!

Kind Regards,

Ravi Chandra.